Terms and Conditions
Payments
To attend sessions the following payments are required:
Monthly Session Fees
Monthly Fees are applicable for all HGC gymnasts in
recreational, pre-school and all squads (Acro, Floor & Vault, Display,
Tumble, MAG, WAG).
Fees must be paid before a gymnast commences their classes and
entry will be refused if payment has not been made. Payment for the missed
session will still be due. If payment is not made in full by the second
session, the gymnast will be removed from the register and their place in the
group will be withdrawn.
When a gymnast joins HGC, an online account is set up for them
which records the gymnast’s personal information and allows the setting up of a
direct debit and the preauthorisation of payments. This allows HGC to collect
the monthly payments due each month. Full details are given in your membership confirmation email.
Once payments are pre-authorised, no further action is needed. Payments will be collected automatically. Payment notification emails are sent each month, however if an active direct debit is in place, no further action is necessary. This email is just a reminder.
Payment dates set for all payments are the 1st of the month. This
cannot be changed.
Recreational and Preschool Fees
The fees for our recreational/pre-school classes are set at a
standard amount and are payable monthly in advance.
Monthly fee payments will be set annually, from January to December. The monthly fee payment amounts for the next year will be calculated by our admin team and sent out to parents in December of each year.
Our recreational/pre-school programme runs for 42 weeks of the year, closing for 2 weeks over Christmas and New Year, 1 week over Easter, 6 weeks over the summer holidays and 1 week during the October holidays. HGC aims to provide a maximum of 39 to 42 classes per year for each child, pro-rated. Any missed sessions throughout the year due to pre-planned activities i.e. bank holiday closures, competitions & bookings are already incorporated and reflected in the fees.
Every HGC participant will register with HGC via an account
within Clubright and by preauthorising direct debit payments.
When a gymnast joins HGC, the fees for the joining month will be
requested on joining. If the gymnast joins part of the way through the
month, the fees will be adjusted accordingly. For the months following, the relevant monthly fee will apply.
Recreational and pre-school gymnasts are required to pay fees
for each month that they are enrolled.
Fee reductions are available in cases of injury or hardship.
Squad Gymnasts
Fees for all squad gymnasts are calculated over 48 weeks per
year to allow for 4 weeks coach holidays, gym closures etc and the cost is
divided by 12 to get a smaller more affordable amount for parents to budget.
Fees are still due if a gymnast misses any of their scheduled
training sessions due to holidays, illness, injury etc and make-up sessions
will only ever be offered if a scheduled training session has to be cancelled
unexpectedly out with the 4 weeks allowed for coach holidays, closures etc.
Clubright
Clubright is the company that provides the information
management system through which we control the administration for all
recreational and pre-school classes. You will have your own personal account
with Clubright allowing you view and manage personal details and fee
payments.
Stripe is the organisation that allows us to take one-off and recurring payments as direct card payments via Clubright.
Squad Gymnasts
Failed Payments Process
If an automated payment fails, then the system will automatically
try and take up to 3 further attempts. After this no further attempt will be
taken and our administration team will be in touch.
Scottish/British Gymnastics Membership
Gymnasts or their parents/carers if under 18, must register for
BG membership by visiting https://www.british-gymnastics.org/renewal-options. If you
experience any problems registering or renewing, please call the BG customer
service helpline (0345 1296129).
All recreational participants will require ‘Bronze’ gymnast
membership. All Pre School members will require ‘Preschool’ membership. We cannot
set up SG/BG membership on any gymnast’s behalf, the process is via BG
directly. BG will advise you of the current membership fee. We will check
that gymnasts have current membership and gymnasts will be refused entry to
classes if they can’t provide proof. No refund will be payable for missed
sessions.
Withdrawals / Notice Periods
Any gymnast who leaves HGC is required to give notice, the amount
of notice is as follows:
If a gymnast does not wish to continue with their class, or wishes
to amend the day or time of their class, please give 4 week's written notice
via email to hgcenquiry@gmail.com. Classes cannot be
transferred, offered as credit or be refunded once a payment has been made.
Direct debit payment amounts will be adjusted to cover any classes
that fall within your cancellation period and once that payment has been
received your direct debit will be cancelled.
In the event of extenuating circumstances (i.e. lockdown, flood,
fire) and the gym needs to close, full fees will be taken for that month. For
any subsequent months that we are forced to close we will reduce all fee
payments to £10 per child. During any period of closure 2 online sessions will
be available for every child to access.
In the event of a lockdown lasting more than 3 months fees will be
reduced to £5 per month per child.
Our cancellation policy will apply at all times.